Welcome!
Xpress Bill Pay
As a way to offer you more choices in how you pay your bills, the District has partnered with Xpress Bill Pay to offer Online Bill Payment. All you need is an Internet connection through a Web browser and an e-mail address. Sign up today for your free account and start using this service. It’s simple to use.Online Payment Info
Learn how to sign up for Xpress Bill Pay
New! Interactive Voice Response (IVR) system
All Baca Grande Water And Sanitation District customers can pay their utility bills 24/7 with ourInteractive Voice Response (IVR) system
Here is another fast and convenient way for you to pay your bills 24/7, no computer necessary!
Simply call toll-free
888-504-0548
- What is the IVR system?
The IVR (Interactive Voice Response) system provides you with a complete bill payment system over the phone.
You can pay your bills anytime, anywhere.
All you need is a phone.
- How does it work?
Dial the toll-free number 888-504-0548 and provide your account number to locate your bill.
The IVR system will tell you your account balance, the payment due date, and then guide you to make your payment using a credit card, debit card, or eCheck.
You are provided with a confirmation number and
notified whether the transaction was successful or not.
At the end of the call, you have the option to set up Auto Pay.
Additionally, you may call the payment center (800-720-6847) and make payments over the phone with a live operator.
Both the IVR system and our payment center offer service in English and Spanish. (Note: Payment
center Spanish service hours vary.)
If you have questions about IVR, call Xpress Bill Pay at 800-766-2350. Xpress Bill Pay is the online payment portal for Baca Grande Water and Sanitation District.
Closed for lunch
The District office is closed from 12:30 PM to 1:30 PM, Monday - Friday for lunch.
Emergencies can be called in at 719-256-4310 and an operator will be dispatched to assist you.
BGWSD Board Meetings
All meetings are open to the public and are held via teleconference.Agendas are available prior to the meetings. If you wish to be included on the monthly Board Meeting Agenda distribution list, please send a request to info@bacawater.com.
The next regular meeting is scheduled for Wednesday, January 18, 2023.
Find out more about the board of directors and meetings...
CALL FOR NOMINATIONS FOR BACA GRANDE WATER AND SANITATION DISTRICT
The Baca Grande Water and Sanitation District held an election on May 3, 2022. Two (2) Directors will be elected to serve a four-year term.
2023 Rate Increase
January 1, 2023At its December 14, 2022 meeting, the Board approved an increase to the ¾” water service fee from $43.75 per month to $48.13 per month and an increase to the sewer service fee from $37.03 per month to $40.73 per month in 2023, for total base rate of $88.86.
The rates will begin with the January 2023 billing and will be reflected on your February billing statement.
Customers who pay using Bill pay from your bank account, or have a limit set on Auto Pay will need to adjust the amount of the limit on your Automatic Bill Pay accounts, in order to reflect the new rates.
The 2023 increase is outlined as follows:
| Current Water/Sewer Rate |
Monthly Increase |
New 2023 Water/Sewer Rate |
|
| Water | $43.75 | $4.38 | $48.13 |
| Sewer | $37.03 | $3.70 | $40.73 |
| Typical Monthly Bill for 4000 gallons water |
$80.78 | $8.08 | $88.86 |
There are several options to pay your utility bill. You can mail a check, pay on-line with credit card or electronic check, sign up for Auto Withdraw, use our new IVR System or drop a check off at the office.
Please visit the BGWSD customer service web page for more information on your bill pay options-bacawater.com/customer_service.html
Low-Income Household Water Assistance Program (LIHWAP)
is now open for the 2022-2023 Winter Season
The LEAP assistance program now includes help with water and waste/sewer service bills. Click here to find out how to apply through the State's web site
Baca Grande Water and Sanitation District Updated Master Plan (click to read the report) 
Element Engineering was retained by the Baca Grande Water and Sanitation District (BGWSD or district) to
complete a water and wastewater master plan focusing on project prioritizations for the upcoming five
years.
This master plan is intended to provide an in-depth review of the district’s infrastructure and a
roadmap of water and sanitary sewer capital improvement projects, prioritized by need (both regulatory
and structural) that are recommended for completion within the next five years.
A Water and Wastewater Master Plan was compiled for the district by JVA, Inc. in August 2019. This Water
& Sewer Master Plan Update utilizes information from the 2019 master plan, provides additional updated
details, and focuses on recommendations for the system within the next five years.
Town of Crestone (click to read the report)
DOLA's (Department of Local Affairs) engineer has completed the assessment of the Town of Crestone's ("Town") water and sewer system. The Town is conducting one more test to make sure that infiltration on the Town side is not a factor. Once that test is completed the Town has requested the same engineer issue a final report.
Cell Tower
Link to the August 24, 2022 Community meeting video recordingThere have been no further discussions regarding the cell tower since this community meeting.
Don’t clog your drain!
Pouring cooking fats, oils and greases down the drains can cause serious and expensive pipe blockages.By not putting any unneeded strain on all your drains and pipes, you can avoid unplanned visits from your plumber, not just on the holidays but year-round.
Clogged pipes and sewer backups are never a good surprise plus they can do significant damage to your home, neighborhood, and the environment.
Limiting contaminants and unwanted items from entering our pipes ensures a clean and properly functioning sewer system, which benefits us all. Minimizing grease and fats in the drain helps us control costs and cost increases to our customers.
DO NOT FLUSH!
Here are a few recommendations to consider regarding the wastewater treatment plant:- Please flush only toilet paper and human waste.
- If you run out of toilet paper and are using other items such as paper towels, wipes, etc.
PLEASE DO NOT FLUSH THEM!
Please note: Some wipes are labeled “flushable” but should not be flushed down your toilet. These can
cause blockages in your sewer pipes and cause wastewater to back up into your house causing additional
hygiene issues and potentially structural water damage.
COVER YOUR FLUSH!
Always avoid putting these items down a drain...
SEWER LINE BACKUPS
Information and resources for homeowners...
2022 Consumer Confidence Report
The Baca Grande Water and Sanitation District is pleased to present this year's water quality report.BACA GRANDE WSD PWSIDCO0155200 2022 Drinking Water Quality Report for Calendar Year 2021
2023 Transparency Notice
Special District - 2023 Transparency Information
Pursuant to section 32-1-809, Colorado Revised Statutes
12/30/22
Please click the following link to view the Baca Grande Water and Sanitation District's 2023 Transparency notice. This information is provided annually to the eligible electors of the district not later than January 15th each year. Note that some information provided herein may be subject to change after the notice is posted.
Rules of Decorum
Baca Grande Water and Sanitation District Rules & Regulations