Contact Us

24 Hour EMERGENCY Service
CALL: 719-256-4310

Should a water or wastewater emergency occur after hours, weekends, or holidays, indicate your emergency with the answering service and they will contact the on-call employee who will address your emergency and call you back.

PHONE: 719-256-4310  
FAX: 719-256-4309  
EMAIL FOR GENERAL INFORMATION, QUESTIONS OR ISSUES REGARDING THIS WEBSITE:info@bacawater.com  

LOCATION:
Baca Grande Water & Sanitation District
55 & 57 Baca Grant Way South - Crestone

OFFICE HOURS:
9:00 A.M. - 4:30 P.M.

MAILING ADDRESS:
Baca Grande Water & Sanitation District
PO Box 520
Crestone, Colorado 81131-0520

OTHER CONTACTS:
*Contact Baca Grande Water & Sanitation Board Members

FREQUENTLY ASKED QUESTIONS

  1. What are your office hours?
    9:00 A.M. - 4:30 P.M.

  2. How do I change address?
    You can email the new address to frontdesk1@bacawater.com
    You can also write a note to us at: PO Box 520, Crestone, CO 81131.

  3. What are the annual fees?
    The annual fee for a vacant lot is currently $150.00 for (AOS) "Availability of Service".

  4. What is AOS?
    (AOS) stands for "Availability of Service". The annual fee for a vacant lot is currently $150.00 per lot for availability of service. These charges are imposed by the District where District water and/or sewer lines have been installed and are ready for connection within 100 feet of the property line of a residential lot, but have not been connected.

    The fees are charged semi-annually with the first payment being due on March 1 and the second payment being due on September 1. The semi-annual due dates were put in place to allow customers the flexibility to pay the annual amount in two installments.

  5. What is the minimum fee for water and sewage?
    The minimum fee for water is $28.00 per month.
    The minimum fee for sewage is $28.00 per month.
    The minimum fee will apply regardless of service being on or off.